Data Retention, GDPR, PII

Data Retention & Compliance

IFX retains integration logs for 30 days to support troubleshooting, service quality, and reliability. After this period, logs are permanently deleted in accordance with our data minimization and security policies.

This retention process is GDPR-compliant, ensuring that personal data (if present) is not stored beyond the minimum necessary duration. Permanent deletion mechanisms are in place to prevent unauthorized access or recovery.

Note

It is important that your integrations follow the data protection rules that apply in your region.

Inbound Webhooks (PII Advisory)

IFX Webhook services are not designed to process or store personally identifiable information (PII). Sending PII through Webhooks may create compliance risks under GDPR, CCPA, or other data protection regulations.

Best Practices:

• Remove sensitive information before transmission.
• Restrict webhook data to technical metadata required for integration.

Frequently Asked Questions

Q: Why does IFX store data for 30 days?

A: We retain integration logs for 30 days to support troubleshooting, service reliability, and quality assurance. After 30 days, logs are permanently deleted.

Q: Is this data retention GDPR-compliant?

A: Yes. The 30-day retention period follows GDPR principles of data minimization and lawful processing, and ensures secure deletion.

Q: Can I send PII through IFX Webhooks?

A: No. Webhooks are not designed for handling personally identifiable information (PII).

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