Tips for Asking for Help with Arc XP Subscriptions

Arc XP Subscriptions has a number of interfaces, so it’s useful to know how the client is interacting with Subs:

Public APIs — these APIs power capabilities on the client site such as user sign-up, checkout, etc
Developer APIs — client applications communicate with Arc Subs APIs directly to schedule reports, migrate users, etc
Websockets — whenever an interesting event occurs in Arc Subs, an event is generated

Using Postman

Provide the curl statement and the response.

When using the SDK what we need to debug your problem is the following (examples using Firefox, but all modern browsers have similar functions):

1. Actual request that went out from the browser

2. Response from the server, if any.

3. Any console errors related to the SDK

4. HAR archive to show what the sequence of events was

5. CURL to show the request/response that is not working as expected.